Check In Club

A fresh take on email that helps people share meaningful life updates with family and friends - without the noise of social media.

ROLE UX/UI Designer, Project Coordinator
CONTRIBUTION Research, Wireframes, UX/UI Design
DURATION V1 - 4 months
V2 - In progress
PLATFORM Website
TEAM SAIT Group Project -
Amanda Kwong, Maria Mulhall, Ria Gamosa
TOOLS
Figma FigJam Microsoft Teams
TLDR

My team and I developed Check In Club, a website that helps people stay connected with their loved ones through shared, guided check-ins. Users join private groups, respond to curated prompts, and receive a beautifully formatted email compiling everyone's responses in one place.

My contributions included researching how people communicate with those closest to them, shaping the user experience, and prototyping the final designs for presentation in our Design Studio I course. This project is currently being further developed and refined as part of our final semester Capstone.

Check In Club website mockup, showing the user's home page, on a laptop
Check In Club website mockup, showing the Your Newsletters page, on a laptop

Problem: Existing communication tools make it difficult for users to maintain meaningful connections with loved ones across distance, time zones, and platforms. How might we reduce the effort and friction required to help people regularly stay connected with their loved ones, even when separated by distance, schedules, and differing communication habits?

Solution: Design a web platform that facilitates meaningful connections. Ensure that it is accessible to users of all ages, and makes sharing their lives & stories easier.

Impact: This project is currently being further developed and refined as part of our final semester Capstone. More insights coming soon!

Inspiration

In my family, everyone talks to my grandma first. She's the one who knows what everyone is up to, even when we don't talk often. I started wondering what it would look like if that shared knowledge could be captured and passed along - without relying on social media or constant check-ins. That idea became the foundation for Check In Club.

Check In Club project cover image

Research

Where do users struggle when connecting with loved ones?

To better understand the problem space, we began by analyzing direct competitors and conducting a survey with 20 respondents. From this research, several key insights emerged:

  • Users want a platform that feels visually engaging, fun, and easy to use
  • The concept of a shared prompt library strongly resonated with users
  • Users are discouraged by a lack of response when reaching out to loved ones
  • Users valued the ability to include images and emojis to better express themselves
Screenshots of various notes and lo fi wireframes throughout the design process

Solution

Check In Club solution highlighting the simplified information architecture of the website

Prototyped a platform with a simple information architecture that is easy to navigate for users of all ages

Check In Club solution highlighting the prompt library

Prototyped a robust prompt library, with options to save favorite prompts

Check In Club solution highlighting the page where users can create a newsletter, with options to add an image

Ensured users were able to add images while creating newsletters

Key Learnings

What I'd Do Differently

Prototype & User-Test Earlier

Due to the tight timelines of the course, our team had limited time to iterate on and refine our prototypes, which resulted in a more condensed finalization phase. As a result, we were unable to conduct user testing on the final version of the product, leaving some uncertainty around how fully the solution met our original goals.

Research, Research, Research

As new design students, we initially underestimated the importance of rigorous research. While we did gather early feedback, much of it was high-level and overwhelmingly positive, often focused on excitement around seeing the product completed. This limited the depth of insight needed to fully validate our design decisions, resulting in a solution that relied more on intuition than evidence.

Screenshots of the finalized version of the website

What's Next

My team is continuing to build Check In Club as part of our fourth-semester Capstone course. We're building upon our research, refining the user experience, and validating the concept through more thorough user testing and iteration. I'm excited to continue evolving this project and will update this case study as the course progresses.